The full room-by-room list behind every Ascend clean, what's an optional extra, and the hygiene system you don't see: colour-coded cloths, in-house laundering and vetted staff.
Our 110 touch-point checklist is the list every Ascend clean works through, room by room: kitchen, bathrooms, laundry, living and dining, bedrooms, then the finishing touches through the whole house. It's the same list every visit, so the standard doesn't depend on who's on or how busy the day's been.
Most complaints about cleaners come down to the same thing. The first few visits are great, then bits start getting skipped. The top of the rangehood. The bin lid. The light switches. Nobody decides to skip them. They just drift when there's no list.
So we use one. Here's exactly what's on it, what isn't, and the system that sits behind it.
The heart of the home, and where hygiene matters most.
High-use rooms, cleaned properly for freshness and peace of mind.
The finishing touches that tie every room together.
Each of those lines covers several checks in practice. "Clean the toilet" covers the bowl, seat, cistern and base, rather than a quick wipe of the lid.
The checklist is built for regular upkeep, so it leaves out jobs most homes only need now and then. You can add any of these to a visit, give us a call for current pricing:
One more thing we don't do: lift or move heavy furniture. That's a safety call for our team. We'll clean around and under things wherever we can reach, and if there's a spot you want looked after, just tell us before the visit.
A list only works if the gear is clean too. This part doesn't show up in the finished room, but it's where a lot of the difference is.
Colour-coded cloths. Every cloth has a job, and the colour tells you which. The cloth that cleans your toilet never goes near your kitchen bench. It's the simplest way to stop germs travelling from room to room.
Cleaned and sanitised in-house. We wash and sanitise all our cloths and equipment ourselves, in-house, rather than sending them out or rinsing them in your sink.
Professional products, brought with us. We turn up with everything we need. If you'd prefer we use your own products, that's fine. Let us know before the visit so we can check the safety information first.
The checklist is only as good as whoever's holding it. Everyone on our team holds a current National Police Check and a Working with Children Check, and we're fully insured.
Where we can, you'll have the same people each visit. They get to know your home and how you like things, and that's usually when a clean goes from good to properly right.
You don't need to be home. Plenty of our clients are at work while we clean.
If you give us a key, it's kept in a locked key box at our office. Keys are labelled with a code, never your name or address, so a lost key can't be traced back to your front door.
The first clean brings your home up to the standard we'll keep it at. We follow the same 110 touch-point checklist and give extra attention to anything that needs it. If your home doesn't need that extra work, you're charged at the regular rate.
Some build-up or surface wear won't lift on the first go. If that happens, we'll tell you honestly and keep working on it over the next few visits.
Your price is based on your home's size, layout and condition, not how long we're there or how many of us turn up. Recurring cleans start from $180 and are always confirmed in writing before we start. See pricing.
Tell us about your home and we'll come back with a fixed, no-obligation quote. Or get an instant price estimate in under a minute. Prefer to talk? Call us on 0435 348 434.
Find out more about our recurring home cleaning across the Hawkesbury.
Tell us about your home and we will come back with a fixed, no-obligation quote. Same trusted team, same standard, every visit.
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