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Contact & Quotes

Let's talk clean.

Ready for a quote, or just have a question? Reach out and a real, local person will get back to you within one business day.

Get In Touch

We'd love to hear from you.

Office

Windsor NSW 2756 — Servicing the greater Hawkesbury, and beyond

Hours

Monday–Saturday, 7am–6pm

We'll reply within one business day. Your details are never shared.

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FAQs

Answers, before you ask.

Do I need to be home during the clean?

No, you don't need to be home. Many of our clients provide access while they're out, and we treat every space with care and respect.

Do you bring your own products and equipment?

Yes. Our team arrives fully equipped with professional products and tools, colour-coded cloths and sanitised equipment.

Can you use my personal products?

Yes, if you have specific products you'd like used, just let us know before your appointment so we can obtain the relevant safety information.

Will I have the same cleaners each visit?

Where possible, we provide consistent staff so our team becomes familiar with your home or premises.

How is pricing determined?

Pricing is based on your home's size, layout, condition and regular cleaning needs, not the time on site or the number of cleaners in attendance. Commercial cleans start from $190.

Can I reschedule or skip a clean?

Yes, we understand life happens. We just ask for notice in line with our terms & conditions.

Will your team lift or move furniture?

For safety reasons, our team doesn't lift or move heavy furniture. We're happy to clean around and beneath items where accessible, just let us know any priority areas in advance.

Can I supply a house key?

Yes. All client keys are securely stored in a locked key box at our office and labelled using a coding system rather than names or addresses, so your keys are always handled responsibly.

Are you insured?

Yes, Ascend Cleaning is fully insured.

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Prefer to talk? Call 0435 348 434. Consistent pricing, consistent results, every single time.